SerenovaGuided Support
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LEGAL

Terms of Service

Last updated: May 8, 2026

Plain English: use Serenova as a support tool, not a replacement for professionals.

What Serenova is

Serenova is an AI-powered support tool for parents, caregivers and educators of autistic children. It provides personalised guidance based on the child profile you build — including chat, behavior tracking, sensory and calm-down tools, and a voice journal.

What Serenova is NOT

Serenova is not a medical device and is not a substitute for professional advice.

Nothing in Serenova constitutes medical, psychological, or clinical advice. Always consult qualified professionals for medical and therapeutic decisions. In an emergency, contact your local emergency services.

Your account

You must be 18 or older to create an account. You are responsible for keeping your login credentials secure. One account per caregiver.

Subscriptions

$1for 3 days
$19per month

3-day trial for $1, then $19/month. Cancel anytime. No refunds for partial billing periods. The $1 trial charge is non-refundable.

Your content

You own everything you enter into Serenova. We don't claim ownership. You grant us a limited license to use it to provide the service to you.

Acceptable use

No misuse, no sharing your login credentials with others, no scraping or automated access.

Limitation of liability

Serenova is provided as-is. We are not liable for any decisions made based on AI responses. We make no guarantees about outcomes.

Contact

For legal enquiries: legalserenova.app@gmail.com.

Questions about our terms?

We'd rather you ask than guess. We'll get back to you quickly.

legalserenova.app@gmail.com